Future developments Workplace counselling will always remain an important resource for organisations. When an organization pays counsellors to see clients on its behalf, whether those clients are employees, customers or members of the public, then particular sets of relationships are set up that are the theme of this book.
Employees who are coached to performance rather than managed to performance are more committed to and invested in the outcomes of their work and achievement of organizational goals. Furthermore, for the past seven years my wife, Cathy, has been the in-house counsellor for Shell International.
Be realistic when discussing plans about work. Rarely, if ever, would counsellors intervene in the external life of clients. Unanticipated deaths may require additional times to talk. Coaching is not mentoring or consulting, although coaches will use their experience, diagnose situations and give opinions or advice at times.
Medical psychotherapist, Penny Campling talked to me about her recommendations for the health service and the potential role for therapists to be involved.
From my counselling work I became painfully aware that many individuals were not responsible for what had happened to them. A tribute in the newspaper, a charitable donation, a gift to the family, or some other public acknowledgment might be discussed with the staff.
Counselling provides access to several basic forms of helping: This enables you to monitor the program and detect emerging trends.
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The choice of the approach used by the counsellor usually matters less than the quality of the counsellor-client relationship, with trust and openness helping to maximise success. Chapter 7 is centred on the theme of evaluation and concentrates on methods of evaluating both individual counselling and counselling systems; Chapter 8 focuses on the important dimension of ethics and professionalism in employee counselling; Chapter 9 proposes a possible training curriculum for counsellors who work or will work with employees; and Chapter 10 helps counsellors in the workplace understand and use supervision effectively.
Coaching is about creativity, performance and action, while therapy deals with resolution and healing of the past. My hope is that this book has gathered what is current and suggested models and frameworks that can now be built upon.
Tips for Managers and Supervisors When employees are affected by the death of a co-worker, personal loss, or serious illness, managers and supervisors are faced with the challenge of ensuring that employees are adequately supported while work responsibilities are being met. Anonymous Client Feedback is included.
Create an atmosphere of open communication for everyone. Read More Workplace trauma or critical incident A critical incident is an extraordinary event, which has a stressful impact sufficient enough to overwhelm the coping skills of either an individual or group.
I want to acknowledge their work and contribution to life and people. In time, things will return to normal. Many others, far too numerous to mention by name, have helped shape the contents, both directly and indirectly: They indicate, along with other workplace musings on counselling, that this area of counselling work is very much in its infancy.
It is to be hoped that they soon will be. Who Coaches in the Workplace? We believe in the value of life- long learning. There may be feelings of guilt, resentment or uneasiness for staff members who assume roles previously handled by the deceased staff member Certain work situations may serve as reminders of the loss, and may trigger grief reactions unexpectedly The emotional environment at work will be changed for a period of time, and everyone will have their own unique reaction to the loss Your role in acknowledging and discussing the impact of the death can help with the grieving process You can offer guidance and support by pointing staff members in the direction of individual counseling services You can contact the Faculty Staff Help Center and arrange for facilitators to lead group discussions with your staff Helping a Grieving Faculty or Staff Member Be sensitive and straightforward.
Career opportunities Caring for Families, Workplaces and Communities since Vancouver Island Counselling is a non-profit society supported by local employers, unions and employee groups. We provide professional counselling to affiliated employees, retirees and eligible family members as part of a workplace benefit.
Professional help can assist the individual in getting back on track and avoiding termination or other workplace consequences. Grief can last quite a while. While these distinctions may be worthwhile in theory, they seldom work quite as well in practice.
Organisational knowledge such as this, is valuable to our profession, so that we can best respond and meet the needs of clients and their organisations. Evaluate the effectiveness of the chosen strategies. These costs increase substantially when lost productivity resulting from stress-related inefficiency and incompetence is taken into account.
It is not about giving advice, but about providing a non-judgmental, empathic and accessible means to allow an employee to find a way forward.The Counselling Foundation has been partnering with local organisations in Hertfordshire and Bedfordshire offering an Employee Assistance Programme (EAP) to help reduce workplace stress and improve wellbeing through the provision of short term counselling for employees.
What is Workplace Counselling? Workplace counselling is the provision of counselling services to employees by their employer. Workplace counsellors are expected to work within a short-term framework.
Employees accessing counselling normally have a limited number of sessions available to them, usually between two and six sessions.
The following case study is based loosely around a real story but the people and the circumstances are fictional.
Leanne is a 48 year old woman who is one of two. Impact Counselling is an independent staff counselling service working to the standards set by: The Ethical Framework for Good Practice in Counselling and Psychotherapy: British Association for Counselling and Psychotherapy(BACP) In this high impact comprehensive workshop, you will walk away with actionable insights on how you can handle employee grievances and poor performers.
You will be equipped with tested and proven techniques on how to drive under-performing staffs for improved results and further enhance the performance of high performing employees.
Workplace counselling should therefore be encouraged, as when employees feel unburdened, their productivity will tend to increase, thus boosting the company’s profitability, and making the workplace a much enjoyable environment.Download